How it works, IN STUDIO:
You contact us first and then send us your products. When they arrive at one of our locations we will contact you.
If it is only one standard product, we just might shoot it and send a link for your review; no questions asked!
If there are various articles or products, we will be in touch to discuss the standard 50/50 terms of payment, discounts for quantity, and super-fast delivery times.
During the shoot you can view the product shots as they are taken and saved.
This live preview is available using a private link you will receive in an email.
This link contains the files to the preview of all your product shots available in DropBox.
Once the shoot is finished, you will receive an email requiring your payment.
Prepaid orders and confirmed payments receive an email containing a link to all the original files with no watermark.
We will pack up and ship your product(s) back to you if a prepaid return shipping slip has been included.
Return shipping fees can be included on your invoice from us before the job is started.
IMPORTANT: Products that do not have a return shipping slip will be auctioned off after 30 days if pick up has not been arranged.
Tell us when, where, what, and how many products you want photographed.
We will then send an email with a custom proposal.
Your 2D, 360° and 3D files will include the Royalty Free animations in HTML 5 with the individual shots at 72 and 300 dpi.
The files for each product shot contain all the necessary content for print and web.
• High-resolution images in 2D at 300 dpi.
• The 2D or 360° animation measuring 600 x 600 pixels, or a custom size, at 72 dpi.
• Thumbnails 200 x 200 pixels for catalogs
• Zoom, watermarks, and QR Codes are free and optional. What is a QR Code?
Folders containing HTML 5 animations and the graphics (icons) can be edited or modified as needed by the designer or webmaster.
Here is a demo file.
Retakes are rare because our 360º photography is so detailed. If a detail does originate from our studio, we will be more than happy to do a re-take free of charge.